{"xsrfToken":"B2BX-B3FG-O0S5-OHXN_3906e384cad204bae0afcb8dcc7d5298cae2fe72_lout","branding":{"id":"1","key":"it","name":"Protecht.ERM APAC Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/13","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#007cde","headerLinkHoverBGColor":"#007cde","headerBadgeColor":"#007cde"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/68a97cb8-b7c6-4a5d-803d-8397fbbbb10d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNGU5Nzk5OC05OTQ1LTRkNzItYTgyMi05YTJlNTAyZDAxMjciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY4YTk3Y2I4LWI3YzYtNGE1ZC04MDNkLTgzOTdmYmJiYjEwZCI6WyJyZWFkIl19LCJleHAiOjE1OTEyMTU4NTQsIm5iZiI6MTU5MTIxNTE5NH0.l3f_ub4XQHeqmJscipgLP3kgZ-iS8QW1zvBiJ6XU5BM&client=e4e97998-9945-4d72-a822-9a2e502d0127&mode=fit","logoId":"68a97cb8-b7c6-4a5d-803d-8397fbbbb10d","isLogoAvailable":true,"helpCenterTitle":"Welcome to Protecht Service Desk","sharedPortalName":"Protecht Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"de-DE":{"localeDisplayName":"German (Germany)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":"Welcome to Protecht Service Desk","sharedPortalName":"Protecht Service Desk","localeDisplayName":"English (United States)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1f56f5","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"it","projectId":10000,"serviceDeskId":1,"name":"Protecht.ERM APAC Support","description":"<p>Welcome! You can raise a Protecht.ERM APAC Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"2","name":"All other requests","descriptionHtml":"","callToAction":"All other requests","introHtml":"<p>Other ways we can help you</p>","icon":10510,"iconUrl":"https://protecht.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10510","groups":[7],"key":""},{"id":"38","name":"Improvement","descriptionHtml":"","callToAction":"Improvement","introHtml":"<p>Request an improvement or new feature</p>","icon":10500,"iconUrl":"https://protecht.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10500","groups":[7],"key":""},{"id":"19","name":"Report a System problem","descriptionHtml":"","callToAction":"Report a System problem","introHtml":"<p>Having trouble with the Protecht.ERM system?</p>","icon":10538,"iconUrl":"https://protecht.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10538","groups":[7],"key":""},{"id":"39","name":"How To","descriptionHtml":"","callToAction":"How To","introHtml":"<p>Request information on how to use a product feature</p>","icon":10527,"iconUrl":"https://protecht.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10527","groups":[7],"key":""},{"id":"71","name":"Beta","descriptionHtml":"","callToAction":"Beta","introHtml":"<p>Issues or feedback on the Protecht.ERM Beta program.</p>","icon":11309,"iconUrl":"https://protecht.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11309","groups":[7],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[19,38,39,71,2]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7db5ba32-e100-3fb2-8aa7-37feec247212","appLinkName":"System Confluence","appLinkUrl":"https://protecht.atlassian.net/wiki","spaceKey":"ERM90","spaceName":"Protecht.ERM Documentation 9.0","spaceUrl":"https://protecht.atlassian.net/wiki/spaces/ERM90"},"labels":[],"projectKey":"ERM","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ERM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Protecht Service Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://protecht.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=protecht","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"B2BX-B3FG-O0S5-OHXN_3906e384cad204bae0afcb8dcc7d5298cae2fe72_lout","baseUrl":"https://protecht.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e4e97998-9945-4d72-a822-9a2e502d0127","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}